Who we are

Our website address is www.factorycabins.com.


Who do we share data with?

In short, we do not sell or distribute any of your data to any third parties. And all correspondence with you is only to provide you with our services.

Please note that we have numerous websites and various self-employed cabin-timber frame-modular-glulam structure resellers, and we are not responsible for their actions. So, if you need help or feel something is not correct, please call us immediately. We always employ you to pay with a credit card.



When visitors leave comments on the site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help with spam detection.


An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.



If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.



If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.


If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.


When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.


These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


How long will we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.


For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Trading Terms

(applicable only if the Site can be used to purchase goods or services)



  1. Introduction

1.1 The terms and conditions set forth in this document (Trading Terms) apply to all transactions involving the purchase of products and services (each a “Service” or, two or more “Services”) from the Site. By ordering any Services from our Site, you are agreeing to be bound by these Trading Terms. They form a legal agreement between you and us and can only be amended with our consent. You can print a copy of these Trading Terms by selecting the print option from your browser’s “File” menu.

1.2 If the Site contains separate terms of trading that are linked to from the Site homepage, in the event of a conflict between those terms of trading and these Trading Terms, the terms of trading will take precedence over these Trading Terms.

1.3 We reserve the right to change these Trading Terms at any time without prior notice to you, provided that any such change does not affect any purchases you made prior to the change’s implementation.


  1. Ordering



2.1 You may place an order to purchase a Service advertised for sale on our Site by following the onscreen prompts after clicking on the item you are interested in. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the “Place Order” button on the checkout page.

2.2 All orders placed by you are subject to acceptance by us. We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances.


2.3 After submitting an order to us, you will be sent an order acknowledgement email with your order reference and details of the products you have ordered. Acceptance of your order and the formation of the contract between us will take place when we send you an email confirming that the products you have ordered are being dispatched to you unless we have notified you that we do not accept your order, or you have already cancelled it in accordance with the provisions below (see Cancellations and Returns).

2.4 If your order includes Service(s) that are not in stock, we will contact you via email or phone to determine how you want to proceed. You will be given the option of either waiting until the Service(s) are back in stock or cancelling your order.


  1. Prices and payment


3.1 The prices of the Services for sale on our Site are as stated on our Site. All prices are in pounds sterling (£), excluding VAT and shipping charges. Shipping charges will be added to the total amount due once you have selected a shipping service from the available options as set out in Shipping Information.

3.2 Prices may change at any time prior to (but not after) acceptance of your order.

3.3 We cannot accept your order until you have paid for it in full.

3.4 In the unlikely event that the price of an item has been incorrectly advertised on our site, we will contact you by email or telephone to ask whether you wish to proceed with the order at the correct price. If you are not happy to proceed or we are unable to obtain your instructions, we will cancel the order. Unless we have already confirmed dispatch of your order, we will not be obliged to supply services at the incorrect price.


  1. Delivery/ Shipping

4.1 Subject to availability, we will use all reasonable endeavours to deliver the services you have ordered as soon as possible after your order is accepted by us.

4.2 We will deliver directly to the address specified in your order.

4.3 The precise timing of a delivery cannot be specified. Certain deliveries may require a signature to confirm receipt.

4.4 Once delivered, the services ordered will become your property and your responsibility, and, except in relation to services that are damaged or faulty when delivered or have been incorrectly delivered, we will not accept any liability for their loss, damage, or destruction after they have been delivered. You are not allowed in any way to damage, change, add, fix, or alter our products.


  1. Cancellations and returns

5.1 Unless one of the exceptions listed in Clause 5.4, below, you have fourteen (14) days to cancel your order (or any part of it) without giving any reason. The cancellation period will expire fourteen (14) days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise your right to cancel, please provide us with your full name, address, and order reference (if applicable), or return the Services in accordance with the provisions set out below (see Clause 5.4).

5.2 To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

5.3 If you cancel this contract, we will refund all payments made to you, including delivery/shipping costs (except for any additional costs incurred if you chose a type of delivery/shipping other than the least expensive type of standard delivery/shipping offered by us). There will be no refund if a building is bespoke, for example, if you have tailored the building to your needs, size, windows and doors, and so on. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold the reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. Instead of receiving a refund, you can choose to have a different service provided to you; however, this option is only available if the service you would like to have provided is equivalent in value to the order you are cancelling.

5.4 You may not cancel your order if:

You have removed any audio and/or visual recordings or computer software from their original sealed packaging.

If the services contain perishable items or have been sealed for health or hygiene reasons, you must unwrap them as soon as possible after receiving them.

The Services have been customised or made to your specifications.

any Services you have started to download or stream; or

any Services that become inextricably mixed with other items after delivery,

Unless such Services were delivered to you damaged or faulty, or were delivered incorrectly.

5.5 All such Services should be returned using the following procedure within fourteen (14) days of you cancelling your order and, in any case, no later than twenty-eight (28) days after the Service(s) were delivered to you:

Pack the returns parcel securely, including the returns note that was included in the package in which your order was delivered, and attach the returns address label that was also included; and return the parcel to us via courier, recorded delivery mail, or other form of certified mail, as we recommend. We advise that you take out enough postal insurance to cover the value of the contents.

5.6 Our policy on cancellations and returns does not affect your statutory legal rights.


  1. Faulty Services

6.1 If any service you purchase is damaged or faulty when delivered to you we may offer a repair, exchange, or refund as appropriate, in accordance with your legal rights. If you believe a service is faulty, you should notify us to arrange for the return of the service(s).

6.2 Our policy on faulty services does not affect your statutory legal rights.


  1. Service Information

7.1 In order to provide the most accurate representation of the colours and other details of our services in the images that appear on our site, we have taken reasonable measures to achieve this. However, because the actual colours and detailing you see onscreen are dependent on your monitor, we cannot guarantee that the colour or detailing displayed by your monitor will exactly match the colour or detailing of the service(s) upon delivery.

7.2 Our stores may run special or local promotions that are not available online from time to time, or we may offer special promotions online that are not available in our stores. Please keep in mind that, unless expressly stated on our Site, online purchases do not qualify for points under any loyalty card scheme or discounts under any discount card scheme that we may operate in our stores.

7.3 Any information on our Site about Service sizing is provided solely as a guide. If you are unsure about the size of any Service you require, we recommend that you contact us before placing an order.

  1. Orders for delivery outside the United Kingdom

8.1 If you access our Site from a location other than the United Kingdom, you are responsible for complying with local laws, if and to the extent that they apply. We make no representations or warranties that any Service(s) on our Site are suitable for use or available in locations other than the United Kingdom, or that they comply with any legal or regulatory requirements of such other locations.

8.2 Please contact us before ordering services for delivery outside the United Kingdom. We may refuse to accept your order should you not contact us before ordering. Subject to our agreement and ability to deliver the services outside of the United Kingdom, which may be subject to import duties and taxes. You will be responsible for these. We have no control over such charges and cannot advise you as to what they may be, although your local customs office may be able to assist. You will be regarded as the importer for deliveries outside the United Kingdom, and it is your responsibility to comply with all laws and regulations of the country in which the services are to be delivered. Cross-border deliveries may be subject to opening and inspection by customs authorities.

8.3 Factory Cabins recognises that harsh weather can damage logs and consequently compromise structural integrity; as a result, customers must provide suitable protection for the log cabin throughout the assembly process. Additionally, appropriate room must be provided in the region to ensure that the logs may be properly put out and protected by covering

While customers are welcome to provide input and assistance during the construction process, any changes to the design of the log cabin or additions to the assembly must be communicated and agreed upon prior to the commencement of any work by Factory Cabins and will be subject to additional fees to compensate for the additional time and work.

Factory Cabins does not advocate using screw bases for log cabins larger than 5m x 5m due to the potential structural instability caused by the continual movement of heavy appliances and furniture. Furthermore, the assembly of a heavy cabin can and will move screw foundations, but the customer has the option. Standard concrete-reinforced bases are recommended for all cabins larger than 5m x 5m, and Factory Cabins suggests that clients follow this guideline.


Any concrete pad that is laid down for the purpose of a timber frame or modular building must be reinforced with mesh and sufficiently thick enough for the load that is to be placed on it (as per UK building regulations). The pad must be completely flat and true to the size laid out in the plans of the building. The accuracy of the base is of utmost importance, and the concrete must be installed to within a tolerance of +- 3 millimetres.


Factory Cabins completes all log cabins-timber frame buildings-to the best of our abilities and safety standards; however, inclement weather or force majeure events may cause damage beyond our reasonable control, and Factory Cabins cannot be held liable for any damage or loss caused by such events. Our timber frame segments are all weather protected, wrapped in the factory to keep them safe. Log cabins, single or double twin skin, come in packs, and it is up to the customer to provide our teams, or themselves, if the weather turns foul. Untreated logs cannot get wet. We have repeated this many times, and it’s very much a point for the customer to understand. If bad weather continues and we are rained off for more than 4 days, a charge will occur.

Please note. There cannot be any lips, sills, or other areas on any base where water could leak beneath the building; all bases must be the exact size of the structure. And Flat.



Factory Cabins is also not accountable for any damage or loss of the log cabin caused by modifications in the design, additions to the assembly, or a lack of suitable protection within the prescribed duration. Customers are fully responsible for ensuring the structural integrity of the log cabin and its base through regular inspections and correcting any detected faults that may develop. We do not accept any aggression or rudeness towards our staff for any reason.

Factory Cabins will not assemble any log cabin in inclement weather. We understand that customers may be disappointed by this decision; however, the impact of water on untreated logs can have a long-term impact on the building’s structure. This is an unavoidable, yet significant factor, and we must take precautions to ensure our safety. Should the customer still wish to proceed, they must be aware that should there be any warped or damaged logs, this will be due to the conditions brought about by the weather and not the fault of Factory Cabins. The same holds true for our twin skin cabins; they cannot be assembled in damp or wet weather because the void between the two walls (logs) may fill with moisture, destroying the cabin.



We take allegations of abuse, hateful language, and aggression towards our staff very seriously.


We will not tolerate any of these behaviours. If such behaviours are proven, we will take immediate action to terminate all services and suspend any existing work while we take legal action, pursuant to UK law. Factory Cabins reserves the right to change these terms and conditions at any time without prior notice to the customer. It is the duty of the customer to review the terms and conditions on a regular basis to ensure familiarity with any changes.

Customers agree to all the terms and conditions listed below by utilising the services of Factory Cabins.



  1. Security of websites.

9.1 We understand that you may have concerns about security on the internet. Our Site uses a secure server in our online ordering process to protect your personal information.



9.2 When you proceed to the checkout, before you are prompted to complete your billing and shipping address, your browser will go into secure mode. Data relating to your order and your personal and payment card details will all pass to our server in an encrypted format. As soon as you have finished ordering, you will exit secure mode. As an additional protection for you, our system is designed so that you cannot place an order until you are safely in secure mode.


9.3 We recommend that you do not communicate your payment card details to anyone, including us, by email. We cannot be responsible for any losses you may incur in transmitting information to us by internet link or by email. Any such loss shall be entirely your responsibility.

9.4 If you have any further questions about security, please contact us.


  1. Our liability


10.1 We will not be liable to you if we are unable to perform any of our obligations due to a circumstance or cause beyond our reasonable control.


10.2 You are solely responsible for how you use the Service(s) you order. To the extent permitted by law, we accept no liability for any loss or damage that is not reasonably foreseeable, or for any business loss (including loss of profits, contracts, goodwill, business interruption, loss of business or opportunity, and other similar losses).

10.3 We accept liability for death or personal injury caused by our negligence and responsibility for fraudulent misrepresentation and any other liability that cannot, under English law, be excluded.

10.4 Nothing in this section or elsewhere in our Trading Terms affects your legal rights under the law.


  1. Personal Data


11.1 Your personal information will only be used in accordance with our Privacy & Cookie Policy. Please read our Privacy & Cookie Policy carefully as it contains important terms that apply to you.

  1. General

12.1 Our failure to enforce a right does not constitute a waiver of that right. Under these Trading Terms, you may not assign or transfer your rights.

12.2 If any part of these Trading Terms is found to be unenforceable under applicable law, the remainder of these Trading Terms will remain in effect.

12.3 You and we agree that English law applies to these Trading Terms and that any dispute between us arising out of or in connection with these Trading Terms will only be dealt with by the English courts unless you are resident in another part of the United Kingdom, in which case the applicable law of that part of the United Kingdom will apply and any dispute will be brought before the courts there. We are required by law to inform you that purchases can be concluded in English only and that no public filing requirements apply.

12.4 A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

12.5 Even if we delay enforcing this agreement, we can do so later. If we do not insist on you doing anything you are required to do under these Trading Terms right away, or if we delay in taking action against you for breaching this agreement, that does not mean you do not have to do those things, and it does not prevent us from taking action against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the Services, we can still require you to make the payment at a later date

12.6 If clients purchase any of our buildings in kit form or in sections, they must report any problems to us in writing, email, or with photos; we will then attempt to fix the problem; however, a self-build is not under our jurisdiction of payment; if you have opted to do a self-build in any form and have not used our professional fitting team, you have agreed to accept full responsibility for any issues. You are not allowed to fix any problems yourself. You may not change, add, cut, or use any products that may impede the structure, whether it is log, timber frame, Glulam, or modular, as doing so will result in the loss of all rights of appeal. If it is a self-build, any damage not reported within 28 days of completion, with photos to sales@factorycabins.com or enquiries@logcabins.lv, will result in no grounds for appeal. You must inspect the product on the delivery vehicle as specified below. Next, any building, whether a BS 3632 or a residential timber frame house, with a problem one year after construction and terms and conditions that have not been followed, renders all terms and conditions invalid. Camping Pods purchased as kits, as well as modular buildings, are solely responsible for installation, and any problems that arise during installation are the customer’s responsibility. If the customer has any problems, they must send an email immediately.


12.7 All buildings must be placed on a (flat) bed, concrete, or wooden base of your choice, but it must be flat and have adequate drain away for your area rainfall; none of our timber, modular buildings are allowed to sit in water at any time; if any sign of this is visible, all terms and conditions are immediately forfeited. We would have told you this verbally many times before, but the base must not have a lip, sill, or be perfectly constructed to fit the structure, with no lip allowed, and if our assembly teams are building your structure, you must have a drainage drain away, and the base must not have an overlap. Overlaps are very bad for all buildings built on a concrete base; they allow water underneath. then the building structure is compromised. Then all terms and conditions are forfeited.

12.8 Building regulations apply to certain buildings. Our cabins are not built to any building regulations, but we do put toughened glass, amazing windows and doors, and we make sure that all cabins are fit for purpose. We believe that even though no building regulations are required, our cabins are very fit for purpose, as are our camping pods, as long as people do not walk or sit on the roofs, we have pods with many years. We build to TEK 17 and above. Our portable metal panel system and modular system are extremely great in all conditions.Please note that only in BS3632 buildings do we use any kind of structural code, as none is required on our cabins or pods unless the customer asks for them to come to the BS3632 or building-structural regulation. We do not advertise our log cabins or camping pods as BS3636 or residential specifications; however, if you need them (tall, modular, glulam, panel, or log) to come to any specification, we will of course help you achieve this, but you must write to us telling us this and explaining what you need from your structural engineer. We cannot sign off or offer building regulations to you if you are in the UK; you must have a structural engineer send us plans, and we will, of course, price this and manufacture it to your wishes.


12.9 All buildings must be kept in good health. We offer a year guarantee for windows and doors, and the same for panel building, timber frame, modular, and log. if we assemble, if you are a self-builder, we only offer a year guarantee for windows and doors. If you have missing bits or think something is amiss, please send us emails with photos of damage. However, you must inspect buildings on delivery; once you sign off the building with the driver, you have accepted the quality. if any complaints, you must sign the CMR form, as that will cover you on insurance. If you do not take photos and do not have damaged items mentioned on the CMR form, you are not covered.


  1. To contact us, please send email immediately to: sales@factorycabins.com or enquiries@logcabins.lv

10 photos and a full list of problems on the day of arrival


Part 2: Timber Buildings


Terms and Conditions for the Use of Timber Buildings Set on a Concrete Pad, Timber Pad, or Off the Ground


  1. Building location and maintenance:


The purchaser is exclusively responsible for the placement and upkeep of the timber construction, including ensuring that it is correctly attached to the ground or a solid foundation. It is the purchaser’s responsibility to ensure that the building is level and square, as well as on stable and secure ground. If a concrete pad, timber pad, or other type of foundation is utilised, the purchaser must guarantee that the installation is done in accordance with the manufacturer’s specifications and recommendations. The purchaser must also guarantee that all screws, nails, bolts, and other fasteners used in the assembly of the timber building are properly fastened and tightened to prevent movement.


  1. Building waterproofing:


The purchaser is responsible for weather-proofing the timber structure to safeguard it from damp, rot, and adverse weather conditions. Depending on the timber, this may require the installation of a roof covering or membrane to give weather protection. In the event of a roof, the purchaser is also responsible for ensuring that it is correctly secured in order to safeguard against wind gusts. In the event of a membrane, the purchaser must guarantee that it is installed in line with the manufacturer’s requirements.


  1. Building upkeep:


The purchaser is responsible for conducting regular inspections of the timber building to look for evident indicators of damage or degradation. The purchaser is also responsible for performing any necessary repairs or replacements in line with the manufacturer’s specifications. It is critical to replace any damaged or decaying timbers as soon as possible to prevent further degradation. To protect the building from weather damage and rot, any finishing treatments, such as paint or sealer, must be applied exactly as directed by the manufacturer.


  1. Moisture control:


The purchaser is responsible for regulating moisture around the timber structure to prevent rot and disintegration. If a concrete pad, timber pad or other type of foundation is utilised, the purchaser must ensure that all sides are well vented to avoid moisture from being trapped inside the building. Any plants or trees growing near the timber building must be adequately managed, and their branches must be cleared away from the structure.


  1. Mould prevention:


Mould prevention is the purchaser’s responsibility. This includes always keeping the timber structure dry and removing any surplus moisture as soon as possible. The building must also be cleaned and vacuumed on a frequent and thorough basis, utilising a moist cloth, vacuum cleaner, and a light cleaning solution. Any mould or mildew that does develop must be treated and removed as soon as possible using a commercial mould remover or fungicide.


  1. Damage and warranties:


The purchaser is fully liable for any damage or degradation to the timber building caused by their own carelessness or lack of maintenance, as well as any forbidden actions. If this evidence is found, the merchant maintains the right to cancel any guarantees.


  1. Additional conditions:


These terms and conditions constitute the whole agreement between the merchant and the purchaser. Any extra restrictions or warranties specified by the merchant should be documented and agreed upon in writing.


Abuse towards our staff.


We take allegations of abuse, hateful language, and aggression towards our staff very seriously. We will not tolerate any of these behaviours. If such behaviours are proven, we will take immediate action to terminate all services and suspend any existing work while we take legal action, pursuant to UK or EU law.


By consenting to these terms and conditions, the purchaser indicates that they have read, fully understood, and accept their obligations under them. The purchaser recognises that it is solely their obligation to care for, examine, and maintain their timber building. The merchant is not accountable for any failure of the structure caused by the purchaser’s negligence.


Metal modular

Upkeep. Keeping a Modular Building Having a modular building on your property can be a tremendous asset, but they do require some extra care and attention. Certain maintenance tasks should be conducted on a regular basis to get the most out of it and keep it in peak condition. And, if problems emerge, understanding how to deal with them immediately and correctly might mean the difference between keeping the building in good condition and requiring costly repairs later. In this post, we’ll look at the basic measures for keeping a modular building in good condition, as well as what to do if there are any problems.


Step 1


Regular inspections are the first step. The most crucial step in maintaining a modular construction is to conduct frequent inspections. This will allow you to monitor the exterior and interior of the building and spot any problems before they get too critical. Ideally, you should inspect your modular structure at least once a month, and more frequently in humid climates. When performing a visual inspection, look for any evidence of damage, such as loose or missing pieces, as well as water leaking and mould. If you have access to the building’s roof, you must check it on a frequent basis. Check the gutters as well, as they can become clogged rapidly, resulting in water damage.


Step 2:


Cleaning Clean your modular building on a regular basis to keep it in good condition. This is especially crucial if the structure is in an area with a lot of dust and/or dirt, as this can quickly and readily gather on the exterior. Start at the top and work your way down, using a hose to rinse away any dirt. If you must use a cleaner, make sure it is specifically developed for use on modular structures, as normal home cleaners may be too harsh and damage the surface of the building.


Step 3:


Weatherproofing is a crucial aspect of maintaining your modular structure in good shape. In wet areas, inspect the building’s roof for signs of water damage, as well as any loose tiles or slates. It’s also important to keep a watch on areas where different construction components intersect, as any gaps or cracks can allow water to enter. If any problems are discovered, they should be corrected as quickly as possible to prevent further damage.


Step Four:


Dealing with Issues If any issues or damage are discovered, they must be addressed swiftly and properly. If the problem is large-scale, you may need to seek the assistance of a specialist. However, before you do so, take images of the damage to assist the specialist in diagnosing the problem and documenting it for insurance purposes. In the event of water damage, act swiftly to determine the source of the leak and get it repaired. This could include replacing damaged roof tiles, repairing fractured air vents or walls, and dealing with any wet insulation.


Conclusion Maintaining a modular structure is quite easy, but it is a crucial responsibility that should not be overlooked. Regular inspections, cleaning, and weatherproofing will keep your structure in good shape and its value intact. And if problems emerge, understanding how to deal with them promptly and correctly can save you a lot of money and time.

Please keep in mind that we are manufacturers, and we have a lot of people wanting to sell our high-quality buildings. We do our best to vet these people, but in these days when companies go bankrupt every week around the world, we strongly advise you to pay with a credit card for everything, protecting yourself must be the priorty.


Thank you for your help.